Matthew Mould
September 25, 2024

Transforming Driver Recruitment: The Power of Transparency

How can DrivenPeople driver transparency benefit operators?

The transportation and logistics sectors, from fleets of HGVs and vans to PSV vehicles, all hinge on one key factor: the quality of your drivers. Yet, for businesses working with traditional driver agencies, the selection process often feels like a black box. Drivers are placed without any real insight into their qualifications, experience or performance history. This lack of transparency can lead to costly issues, including hiring drivers who are unqualified or a poor fit for the job — something we’ve seen firsthand.

The Problem with Traditional Agencies

In our early days, we worked with a traditional agency while trying to establish a new transport service. Unfortunately, we kept encountering the same problem: drivers who weren’t suitable for the job would be removed from our roster, only to show up again, hired through a different agency, often in the same or similar role. Without any visibility into driver credentials or performance history, it felt like we had no control. This lack of accountability and transparency hindered our operations and affected service quality, which could easily translate to other industries like logistics, freight or passenger services.

Why Transparency Matters

DrivenPeople was founded with the mission to eliminate this problem by providing full transparency in driver recruitment. Our platform gives operators across HGV, van and PSV sectors the ability to see exactly who they’re hiring before they get behind the wheel.

Key Benefits of Viewing Driver Profiles on DrivenPeople

  • Star Ratings and Reviews: Our platform allows you to see reviews and ratings from previous employers, helping you identify reliable drivers with proven track records. Whether you’re hiring for long-haul freight or passenger routes, knowing how drivers have performed in the past is critical for making informed decisions.
  • Licenses and Experience: Each driver’s profile includes detailed information on their licenses and qualifications. From PSV licenses to HGV certifications, you can ensure drivers meet your specific requirements before they step into your vehicles.
  • Comprehensive CV: Drivers’ full employment histories are available, allowing you to assess whether they have the necessary experience for your business. From a van delivery driver with city navigation skills or an HGV driver with long-distance expertise, you get to choose the right fit for your operation.
  • Compliance Documents: We take safety and compliance seriously. Each driver’s profile includes up-to-date compliance documentation, including enhanced DBS checks where necessary. This way, you can ensure that your drivers meet industry standards and legal requirements, avoiding potential risks down the line.

Why Choose DrivenPeople Over Traditional Agencies?

Traditional agencies are often focused on filling roles quickly, without giving much thought to the quality or suitability of the driver. Operators are frequently left in the dark about the drivers they’re receiving, with no way to vet their performance, background or skills. This approach may work in the short term, but it can lead to long-term problems; from increased accidents to higher turnover rates and reduced customer satisfaction.

DrivenPeople offers something different: control. Our platform is built on transparency, giving you full access to driver profiles so you can make better hiring decisions. By being able to view ratings, reviews, qualifications and compliance records, you can ensure you’re always hiring the best drivers for your fleet.

Setting a New Standard for Driver Recruitment

We believe that transparency isn’t just ‘nice-to-have’ - it’s essential for maintaining safety, quality and efficiency in your operations. Whether you're managing HGV deliveries, passenger services or last-mile logistics, the ability to view detailed driver profiles before hiring gives you the peace of mind that you’re making the best choice for your business.

After experiencing the challenges of traditional agencies firsthand, we’ve built DrivenPeople to solve the very problems that impact operators across multiple sectors. With our platform, you’ll always know who’s behind the wheel, helping you deliver a better, more reliable service.

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