Daniel Mould
January 9, 2025

Transforming Driver Compliance and Recruitment in Bus Franchising

How the DrivenPeople platform offers a comprehensive and streamlined solution

In the evolving landscape of public transport, compliance and driver quality are paramount. For authorities like Transport for Greater Manchester (TfGM) considering or managing bus franchises, ensuring a unified standard across multiple operators is a critical challenge. Enter DrivenPeople—a comprehensive compliance and recruitment platform designed specifically for drivers of buses, coaches, HGVs, and vans.

A Single Standard of Excellence Across the Franchise

When a transport authority franchises its bus network, it assumes a new level of responsibility—not just for operational oversight but for the compliance and quality of every driver, including those sourced temporarily to mitigate shortages. DrivenPeople streamlines this process by acting as a centralized compliance system, ensuring that every operator within the franchise adheres to a single, controlled standard.

With DrivenPeople, authorities can enforce uniformity in areas such as:

  • Driver qualifications and certifications
  • Compliance with local and national regulations
  • Health and safety training
  • Background checks and work history

This ensures that no matter the operator, passengers can expect consistent, high-quality service from fully compliant drivers.

Solving Driver Shortages Without Compromising Quality

Driver shortages are a persistent challenge in the industry, often leading operators to rely on temporary or agency staff. However, variability in the quality and compliance of temporary drivers can pose significant risks. DrivenPeople addresses this issue by maintaining a pool of pre-vetted, compliant drivers who meet the same rigorous standards as full-time employees.

This allows authorities and operators to:

  • Quickly fill driver gaps without sacrificing quality
  • Ensure passenger safety and service reliability
  • Avoid regulatory penalties related to non-compliance

Why Authorities Should Specify DrivenPeople in Franchising Contracts

For authorities like TfGM, incorporating DrivenPeople into bus franchise specifications is a strategic move. By mandating its use, they can:

  1. Centralize Driver Compliance: Gain real-time visibility into the compliance status of every driver across all operators in the franchise.
  2. Ensure Quality Temporary Staffing: Control the standards of temporary drivers brought in during shortages.
  3. Mitigate Risk: Reduce the likelihood of non-compliance penalties or service disruptions.
  4. Enhance Accountability: Maintain a clear audit trail of compliance efforts across the franchise.

Ticking the Compliance Box in Bus Franchising

DrivenPeople simplifies the complex web of driver management in franchised networks. It empowers authorities to uphold the highest standards of safety, compliance, and service quality while providing operators with a streamlined solution for recruitment and onboarding.

In short, if you’re franchising your bus network, DrivenPeople is the tool that ensures you tick the compliance and quality boxes—every time. It’s not just a platform; it’s peace of mind for authorities, operators, and passengers alike.

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