Matthew Mould
April 8, 2025

DrivenPeople’s Compliance Engine

Vetted and verified: how we ensure the quality of our drivers

Compliance is crucial in the transport industry, both for safety and efficiency. That’s why we’ve developed a state-of-the-art compliance engine that ensures every driver on our platform is fully vetted, legally qualified, and ready for the road.

Comprehensive Compliance Checks

Our compliance system is designed to streamline the verification of driver qualifications, saving both time and resources while maintaining the highest standards of safety and accuracy. We securely store all compliance documents directly on each driver’s profile, making it easy for operators to review them at any time. Our team rigorously checks each document to ensure everything is in order before drivers are cleared to take on jobs.

DVLA Licence Checks

One of the most critical aspects of driver compliance is verifying that their licences are valid. At DrivenPeople, we’ve integrated directly with the DVLA’s licence checking system via API. This integration allows us to instantly and automatically check the validity of a driver’s licence, ensuring that only qualified drivers are placed into roles.

Optical Character Recognition (OCR) for Document Verification

We also use cutting-edge Optical Character Recognition (OCR) technology to verify the authenticity of identity and other important documents. OCR allows us to quickly and accurately scan and confirm the details on licences, identification cards, and other necessary paperwork. This not only reduces human error but also speeds up the entire compliance process, giving us the ability to focus on matching drivers to roles faster.

Ongoing Licence Checks and Expiry Notifications

To ensure ongoing compliance, we don’t stop at the initial licence verification. Based on operator preferences, we periodically check the validity of drivers’ licences and other essential documents. This proactive approach helps us catch any issues before they become problems. Additionally, we notify both the operator and the driver if any documents are nearing their expiration date, ensuring that everything stays up to date without any last-minute surprises.

Saving Time, Lowering Overheads, and Improving Efficiency

The integration of these technologies into our compliance engine means that we save time in every step of the process. With quicker document checks, our team has more time to prioritise finding the best drivers for each role rather than getting bogged down with administrative tasks. This efficiency not only ensures that drivers are ready and compliant faster, but it also helps reduce operational costs, meaning we can pass on those savings to our operators.

By using these advanced technologies, DrivenPeople is able to provide a faster, safer, and more efficient service that benefits both operators and drivers. Our compliance engine ensures that only the best-qualified drivers are placed into jobs while minimising the time and cost required to maintain rigorous compliance standards.

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